Privacy Policy

1. Data we collect

When you use our website or contact us, we may collect:

• Name, email address, phone number
• Business name and website URL
• Information you provide in enquiry forms
• Analytics data (page views, referral source) via anonymised tools

We do not collect payment card details. Any payment processing is handled by third-party providers.

2. How we use your data

• To respond to enquiries and deliver agreed services
• To send you project updates and invoices
• To improve our website and service quality

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data retention

We retain personal data only as long as necessary to fulfil the purpose for which it was collected, or as required by law. Client project data is retained for 7 years for accounting and legal compliance. Enquiry data from non-clients is deleted after 12 months if no engagement follows.

4. Your rights under the PDPA

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Withdraw consent for data use (subject to legal obligations)

To exercise these rights, email us at hello@CartXForm.com. We will respond within 30 days.

5. Cookies

Our website uses minimal cookies for analytics purposes only. We do not use advertising or tracking cookies. You can disable cookies in your browser settings without affecting site functionality.

6. Third-party services

We do not currently use any third-party services that process data. However, this may change in the future.

7. Contact

For any privacy-related questions, contact our Data Protection Officer at hello@CartXForm.com. Cart Transformation, 13 Lorong 8 Toa Payoh, #04-11, Braddell Tech, Singapore 319261.